Unique Business Solutions - Professional Services firm offering business expertise and unique customized solutions

About Us

UNIQUE BUSINESS SOLUTIONS offers customized solutions to assure continuity, stability, operational efficiency and economic value to our Business Partners. As “KNOWLEDGE PRESERVATION SPECIALISTS” we enhance operational efficiency while substantially impacting Quality of Life issues – reducing frustration, stress, employee do-overs and wasted time.

Service Added Value:

We prepare documents in the form of manuals that help you prevent the knowledge that resides only inside your employees’ minds from disappearing when they walk out the door. When staff leaves for any reason (retirement, long-term illness, other employment, etc.) they walk out the company’s door along with a huge body of accrued knowledge, better known as “tribal knowledge”. This tribal knowledge includes procedural and historical information, as well as contacts built over the years and insights born of experience.

The business impact of this knowledge drain is one of the greatest threats to the stability and continuity of your business.

Our clients recognize the dangers associated with employees leaving. Before an employee takes their first steps toward the door, a company should take the steps necessary to protect their business, reputation and profits.

Knowledge preservation and documentation allows a company to cross-train internally and benefit immediately with a new employee. The training phase is significantly decreased and productivity is almost immediate!

Return On Investment:

Our Business Partners agree the results jusitifies the investment. Key employees leave for many reasons leaving large knowledge gaps. Without a way to transfer knowledge and the procedures for specific tasks, the reduction of operational efficiency and increased stress could be significant.

The bottom line; Your Bottom Line is positively affected with documentation!

"Gail presents herself as the consummate professional yet she is very friendly and down to earth. Our Staff was pleasantly surprised at how easy she was to work with. She listened to our needs and concerns not only at the initial meetings, but also throughout the entire process. She began by clearly spelling-out her methods and costs as well as what she would need from the staff. Even when our operation proved to be more complex than she initially thought, she kept the project moving along at a steady pace."

Richard Norrby, Owner, Saf-T-Swim

"The skills and the style that Gail exemplified during her time here at GSE was exactly what I needed as the owner of the company. I was confident in her professionalism and the issues surrounding confidentiality. She created a manual that I could utilize right away, and presented the information in a clear, concise, and thorough manner. The feedback from the employees who met with her was even more complimentary. In a situation where employees could feel threatened, "defending their knowledge and skill set", they instead felt comfortable to share with Gail. It was an atmosphere of a shared project, and in the end my employees felt relieved that there was a resource for people to utilize if for some reason they were not at work."

Anne Shybunko - Moore, President - GSE Dynamics, Inc.

Our Process:

Analyze the flow of information
Analyze the tasks and functions flowing in your processes
Report our findings
Define your goals, objectives, timetables for project completion
Recommend cost-effective customized solutions
Cement relationships with your staff who we work closely with
Document your processes in a comprehensive easy to use format geared to the end-user
Train or cross-train your staff when necessary
Assist in the implementation of any new processes needed
Develop a maintenance program for the coming months
Become your “Business Partner”