This letter is to recommend Gail Nikol and Unique Business Services for the excellent job she did in helping us document our month end billing process procedure.

Gail took the time to visit with our office manager and document our month end billing procedure with much detail. She was in constant contact with our company through phone calls, emails and visits until the manual was complete. We had another employee follow the manual to complete the month end process and it was executed seamlessly. She detailed and explained every step of the process fluently.

Our company is a full-service accounting and business advisory firm that provides clients with the insight and tools needed to continually manage and grow their business. I feel confident that the product Gail produced for us will be a valuable asset to us in the future as our company continues to grow, and a valuable service to many of our small business clients who realize the value of preserving their company's business knowledge.

Our experience with Gail was a positive one and would recommend her expertise to anyone who wants to document and streamline office procedures to help coordinate and organize their world.